About Response Marketing

At Response Marketing, we believe successful marketing starts with understanding your business. Every company has its own goals, challenges, and personality, and every marketing strategy should reflect that.

Our team combines strategy, creative, and execution to help businesses communicate their value, connect with customers, and achieve measurable growth. Whether we’re developing a brand, designing a website, planning an event, or launching a marketing campaign, our focus is always the same: create thoughtful marketing that works together toward a common goal.

Our Story

Response Marketing is built on decades of shared experience and a genuine passion for helping businesses grow.

Denise Covington, Kristen Chandler, and Lori Vitale first worked together early in their marketing careers at Hang Ten International, where they supported licensees around the world with marketing, branding, and promotional initiatives. That experience shaped the way they still work today: the best marketing happens when strategy, creative, and execution are developed together, not in separate silos.

As their careers evolved, each developed a distinct area of expertise. Denise focused on marketing strategy, planning, and business growth across a wide range of industries. Kristen built a career in creative direction, branding, and visual communication. Lori developed extensive experience planning and executing large-scale events.

When the opportunity came to build Response Marketing, bringing that team back together felt like a natural fit. Today, we combine our complementary strengths to help businesses create marketing that is strategic, creative, organized, and designed to deliver measurable results.

Meet the Team

Denise Covington

Strategy • Digital Marketing • Business Growth

Marketing has been a part of my life for as long as I can remember, and I’ve built a career helping organizations communicate their value, connect with customers, and grow.

Over the years, I’ve worked with businesses of all sizes, from pharmaceutical brands and major agency clients to manufacturers, service companies, retailers, healthcare organizations, insurance agencies, and family-owned businesses. While the industries have been different, the challenge is often the same: finding the right message, reaching the right audience, and creating marketing that supports real business growth.

What I enjoy most is figuring out how all the pieces fit together. Many businesses have some of the right marketing elements in place, but they’re missing a few critical pieces or their messaging isn’t consistent. I enjoy identifying those gaps and building practical strategies that help businesses connect with the right audiences and move forward with confidence.

I believe the best marketing partnerships are built on trust. That means taking the time to understand your business, caring about your success, and creating strategies tailored to your goals rather than relying on one-size-fits-all solutions.

When I’m not working with clients, you’ll likely find me quilting, traveling, or spending time with my family. I believe the best marketing, much like a well-made quilt, is successful when all the pieces work together.

Kristen Chandler

Brand Identity • Creative Direction • Graphic Design

I always knew I wanted to do something creative. An early portfolio review in college led me to the world of advertising, where I discovered my passion for combining creativity with strategic messaging. Since then, I've been helping brands tell their stories in ways that make people stop, look, and remember.

I’ve worked on both sides of the marketing table, as an in-house marketing director partnering with agencies and as the agency creative working directly with businesses. That perspective taught me that successful creative work starts with understanding a client’s goals and strategy. Great branding isn’t just a beautiful logo or clever tagline. Every touchpoint, from signage and websites to social media and advertising, shapes how people experience a brand.

At Response Marketing, I bring that philosophy to every project. My goal is to create bold, consistent creative that reflects who our clients are and helps them stand out, regardless of their size or industry.

Outside of work, you’ll often find me donating creative services to churches, nonprofits, and friends building their own businesses. I also enjoy traveling, spending time with family, and restoring my 1905 home. There’s something uniquely satisfying about preserving a home’s history while bringing it up to date. It’s much like what I do for clients: respect what’s already there, and help them reach their full potential.

Lori Vitale

Event Marketing • Client Experience • Hospitality

Creating memorable experiences has always been at the heart of what I do. Whether it's an executive meeting, corporate conference, trade show, or fundraising event, I love seeing months of planning come to life and making sure every detail comes together seamlessly.

My career has centered on helping organizations create exceptional events. I led corporate event sales for one of San Diego's largest catering companies, partnering with clients in the technology, healthcare, manufacturing, and aerospace industries. I also worked with a consulting firm that helps catering businesses improve operations, navigate succession planning, and prepare for mergers and acquisitions. Those experiences taught me that successful events are built on thoughtful planning, strong relationships, and clear communication.

At Response Marketing, I bring that same philosophy to every project. My goal is to create organized, memorable experiences that allow our clients to focus on their guests while I focus on the countless details behind the scenes.

Outside of work, you'll usually find me in the garden, spending time with animals, or learning the finer points of Mahjong. I believe the best events, like the best relationships, are built through genuine hospitality and thoughtful attention to the people you're serving.

Our Approach

Every business has a unique story, and every marketing strategy should reflect that.

We believe successful marketing starts with understanding your business, your customers, and your goals. From there, we combine strategy, creative, and execution to build marketing that is both thoughtful and practical.

Whether we’re developing a brand, designing a website, planning an event, or launching a campaign, our goal is the same: create marketing that works together, delivers measurable results, and supports long-term growth.

Let’s Talk About Your Business

Every business has a story worth telling and goals worth pursuing. Whether you're looking for strategy, creative direction, event support, or a complete marketing partner, we'd love to learn more about your business and discuss what's possible.